How to Maximize Efficiency and Growth With Your CRM System
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
October 11, 2023
Category CRM Data Quality In our digital age, the convenience of swift deliveries from online shopping platforms like Amazon is something to which we've become accustomed. With a mere click, we're promised delivery the next day, and more often than not, that promise is...
The Domino Effect of Bad Data and How to Fix It
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
October 10, 2023
Category CRM Data Quality Marketing and business development professionals spend a great deal of time carefully lining up plans to effectively communicate with key contacts. Like dominoes, we align our messages and target our audiences to achieve critical objectives; each communication, each invitation, each...
12 Reports to Enhance CRM Adoption and ROI
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
October 10, 2023
Category CRM For many professional services firms, finding ways to demonstrate CRM value and encourage adoption is a constant struggle. System usage is rarely mandated, which means the marketing team is put in the difficult position of trying to convince individual professionals...
A Guide to Revamping Your Law Firm’s Customer Relationship Management System This Fall
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
October 10, 2023
Category CRM CRM Systems Autumn is a time for reflection and recalibration for law firms. The changing season is a strategic opportunity to assess and optimize your Customer Relationship Management (CRM) system. Just as students gear up with new supplies for the academic year,...
10 Ways to Harness the Potential of Your CRM System
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant and David Whiteside, Director, Client Growth & Success on
October 9, 2023
Category CRM CRM Systems The digital era has seen the evolution of Customer Relationship Management (CRM) systems from simple digital address books to sophisticated tools packed with features like artificial intelligence, predictive analytics and machine learning. Modern CRMs not only facilitate relationship management but...
Boosting CRM Adoption in Law Firms: 10 Ways to Turn Challenges into Opportunities
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant and David Whiteside, Director, Client Growth & Success on
October 6, 2023
Category CRM CRM Systems In the dynamic world of legal services, client relationships are paramount. While Customer Relationship Management (CRM) systems promise to enhance and streamline these relationships, many law firms grapple with an ongoing challenge: ensuring their professionals actively adopt and utilize these...
10 Best Practices for Harnessing the Power of Your CRM
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 28, 2023
Category CRM Strategy Success Customer Relationship Management (CRM) systems, the cornerstone of today's businesses, have been rapidly evolving to offer powerful features and tools. With the infusion of artificial intelligence, machine learning and predictive analytics, CRMs have transformed from mere contact databases to smart...
How Poor Data Can Undermine Your CRM Strategy
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 27, 2023
Category CRM Data Quality In the world of information management, the age-old phrase “garbage in, garbage out” resonates deeply. While technology has evolved, bringing in sophisticated systems and tools, the challenge of flawed data management persists. Understanding the Issue: With the plethora of technology...
Is Outsourcing the Right Solution for Your Law Firm?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2023
Category Marketing Technology Outsourcing Smart leaders are always looking for ways to make their firms more efficient and profitable. Outsourcing some administrative functions, especially in areas involving some of technologies that support marketing and business development, can be an excellent option to improve operational efficiencies,...
Maximizing CRM Adoption in Law Firms: A Guide to Elevating Value and Engagement
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2023
Category CRM CRM Systems Customer Relationship Management (CRM) tools have long held the promise of streamlining client interactions and fostering business growth. Yet, many law firms grapple with one persistent hurdle: low CRM adoption rates among professionals. While the initial goal was to encourage...