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CLIENTSFirst Consulting Announces the 

2024 CLIENTSFirst Consulting CRM Success Survey

ATLANTA, GA June 18, 2024 –– CLIENTSFirst Consulting, the leading provider of CRM success consulting services for law and other professional services firms, announces the launch of a first-of-a-kind CRM Success Survey (“Survey”).  

The Survey intends to explore the challenges law firms have been experiencing for years with CRM technology to help enable a better path to success. The Survey will be open today through July 19, 2024 and can be accessed here

CRM technology enables law firm marketing and business development (MBD) teams to efficiently manage and nurture client and prospect relationships, reducing manual effort and enabling insights and analytics to drive better business decisions. But according to recent surveys by leading marketing experts, of all the tools in the MarTech stack, CRM was considered either the least effective or not effective at all.

The 2024 CLIENTSFirst Consulting CRM Success Survey is designed to understand what has gone wrong on the path to success and to provide an industry-wide snapshot of CRM practices to help firms understand the current state of CRM, discover the most common challenges and create a strategy for a success that any firm can implement.

The Survey is intended for informational and research purposes only. All responses will be aggregated and kept confidential. Participants will have early access to the results, and validated law firm participants who complete the Survey by the deadline will receive a gift card.

To learn more and participate in the 2024 CRM Success Survey, go here.

About CLIENTSFirst Consulting

CLIENTSFirst Consulting has been the leading provider of CRM consulting, data quality services and marketing technology outsourcing for law and other professional services for almost two decades and has helped hundreds of firms successfully select and implement marketing and business development technology solutions that provide real return on investment.


Media contact:

Patricia Ann Nagy

Direct: 646.717.4541

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