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February 2018
01
February
3:45 pm — 4:45 pm
@ Hotel Nikko
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From Soup to Nuts: Successful CRM Implementations

While most law firm marketers know that CRM can be a powerful tool in achieving their firm’s strategic marketing and business development goals, getting over the hurdle of attorney buy-in and successful implementation can be a real challenge. In this panel presentation,

April 2018
11
April
9:00 am — 10:00 am
@ Renaissance Washington DC Hotel
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CRM Evolution 2018 – Secrets of CRM Success: Going Beyond Technology to Maximize Results with People and Process

Up to 70 percent of all CRM implementations fail to meet expectations, resulting in the loss of money, time, resources and credibility. This session will address the most common CRM challenges and offer effective solutions. Participants will gain insights and learn best practices for CRM success while engaging in discussion and exchanging ideas on a variety of topics,

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