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ROI – The Only Technology Acronym That Matters

Chris Fritsch of CLIENTSFirst Consulting will show how firms how can get payback from marketing technology investments and provide real value to the firm and attorneys. You will explore legal marketing technology tools for relationship management (CRM and ERM) CI and BI, proposal generation, experience management and social media, and learn how they can be implemented strategically to improve communication, coordination and Client service and increase revenue -- all of which can ultimately raise the credibility and profile of your marketing team.
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Outsourcing Options and Opportunities – Part 1: Outsourcing Can Make Your Firm More Competitive

A recent article in the ABA Journal proclaimed, “Boom years for law firms were an aberration.” The article quotes information from a 2013 Client Advisory report from Hildebrandt Consulting and Citi Private Bank which predicts that the double-digit rate increases that occurred…

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