Speaking Engagements

Navigating the Marketing, Business Development and Sales Continuum

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11/01/23

Effective Marketing Strategies for Small and Mid-Size Law Firms Part 2

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08/15/23

Effective Marketing Strategies for Small and Mid-Size Law Firms Part 1

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07/13/23

Moving From Why to How –Next Steps on the Road to Experience Management Success – Experience Management Masterclass Part 2

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06/14/23

LMA Midwest-Michigan: Choosing the Right CRM for Your Firm

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How the Legal Industry Can Use Artificial Intelligence Tools in Marketing

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05/10/23

Positioning and Planning a Successful Experience Management Project – Experience Management Masterclass Part 1

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4/20/23

How to Effectively Use Marketing Technology in 2023 & Beyond Part 2

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03/14/2023

How to Use Marketing Technology to Build Your Brand and Business in 2023 and Beyond

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01/10/2023

Chris Fritsch Appears on The National Law Review’s Legal News Reach Podcast
CLIENTSFirst Consulting’s founder and CEO Chris Fritsch recently appeared on the National Law Review’s Legal News Reach podcast where she discussed how law firms can thoughtfully and successfully integrate customer relationship management systems (CRMs) into their daily operations, boosting contact management, business development and client service in the process.

Listen to the podcast and read a copy of the transcript.

Effective Marketing Strategies for Small- and Mid-size Law Firms Part 2
06/23/2022

LMASW Virtual 2022 Summer Series Part One: Best Practices for CRM and Marketing Technology Selection and Success
06/21/2022

ARK Mid-Size Law Firm Summit – Effective Marketing and Business Development Strategies for Small and Mid-Sized Law Firms
06/15/2022

Join us for a Webinar on Redefining and Enhancing CRM Adoption on March 9
03/09/2022

Secrets of CRM Success Thought Leadership Series – Session 2: Data Strategies to Win More Business in Professional Services
01/13/2022

Secrets of CRM Success Thought Leadership Series – Session 1: Defining & Measuring CRM Success
10/12/2021

EpicCRMFails Webinar Series Part 3: CRM Adoption Fails – and How to Avoid Them
09/29/2021

LMA New York Marketing Technology SIG – Data Strategies for Better Target Marketing and ROI
09/14/2021

From Handshakes to Elbow Bumps: Tools, tips, and technology for winning new business in the #NewNormal
09/13/2021

CRM Best Practices, Practical Applications and Strategies to Track Business Development Efforts
08/10/2021

“Ask Me Anything” About CRM: Best Practices for Data Integrity and Keeping Lawyers Engaged
06/22/2021

CRM in (a) Crisis: Moving CRM From Glorified Rolodex to Growth Enabler
04/28/2021

Email Marketing Dos and Don’ts – Digital Marketing Tips for the New (or Old!) Business Owner
03/17/2021

Secrets to Success through Data: Leveraging the Lessons of 2020 to Drive Business Growth
03/03/2021

Marketing and Business Development in the new (Anything but) normal
02/24/2021

#EpicCRMFails Webinar Series Part 2: Epic Fails – and How to Avoid Them
01/27/2021

Marketing and Business Development in the new (anything but) Normal
02/24/2021

Secrets to Success through Data: Leveraging the Lessons of 2020 to Drive Business Growth
03/03/2021

Email Marketing Dos and Don’ts – Digital Marketing Tips for the New (or Old!) Business Owner
03/17/2021

CRM in (a) Crisis: Moving CRM From Glorified Rolodex to Growth Enabler
03/03/2021

Secrets to Success through Data: Leveraging the Lessons of 2020 to Drive Business Growth
04/28/2021

“Ask Me Anything” About CRM: Best Practices for Data Integrity and Keeping Lawyers Engaged
06/22/2021

CRM Clinic: Best Practices for Success from CRM Experts
10/20/2020

#EpicCRMFails Series, Part 1: Epic Fails – and How to Avoid Them
10/15/2020

Strategy and Planning for CRM in the Roaring ’20s
09/23/2020

From Leads to Clients- Tactics, Tips & Technology to Convert Leads and Close Business Remotely During the COVID-19 Crisis
08/19/2020

THE IMPORTANCE OF COORDINATED COMMUNICATION DURING A CRISIS
06/18/2020

Legal Tech for Building and Maintaining Client Relationships for IP Law Firms
06/10/2020

Road to Recovery: Techniques & Technology to Transform Business Development
05/27/2020

The Data Quality Domino Effect – Postponed
04/16/2020

Rise of the Legal Marketing Technologist – The Digital Assets Roadmap: Maximizing Email Marketing to Execute Successful Marketing Campaigns
03/25/2020

DIGITAL MARKETING TIPS FOR THE NEW (OR OLD!) BUSINESS OWNER 2020: You’re Ready to Start Marketing. Now What?
03/18/2020

CRM Clinic: Best Practices for CRM Success
03/16/2020

Match Game: Designing a Bespoke Martech Strategy
01/22/2020

Moving Beyond Technology: Client Relationships Management (CRM) As A Strategy
11/06/2019

CRM Evolution: Three Spotlights on How to Drive Technology with Strategy
San Francisco
10/22/2019

All Roads Lead Home: Mastering Small Data within the Firm
New York City
10/24/2019

Competitive Intelligence Workshop at LMA Southeast Regional Conference
Birmingham
09/26/2019

CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions at LMASE 2019
Birmingham
09/26/2019

CRM as a Strategy: Moving Beyond Technology to Effectively Develop, Retain and Expand Relationships and Revenue
Washington, DC
06/10/2019

The Data Quality Domino Effect at GROPRO 20/20
New York City
06/04/2019

CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions
Legal Marketing Asssociation RECON Midwest 2019
06/19/2019

Approaches for Increasing Lawyer Engagement with Marketing and Business Development Technology – Webinar
04/02/2019

Pipeline to Business Development Success – Tampa
03/21/2019

Pipeline to Business Development Success – Orlando
03/20/2019

CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions
2019 Legal Marketing Association Annual Conference
04/10/2019

Pipeline to Business Development Success
01/15/2019

The Future of CRM – and the CRM of the Future
Louisville, KY
11/16/2018

LMA Mid Atlantic – CRM: From Selection to Success
Washington DC
11/01/2018

LMA Tech Midwest – From Prospect to Purchaser: Using Technology to Manage a Sales Pipeline
Chicago
10/02/2018

Maximizing the Value of Your CRM
Washington DC
09/26/2018

Reliable Sources: Automation and Innovation Around Data Hygienics & Extraction
Toronto
09/26/2018

Business & Competitive Intelligence: Preparing Your Attorney for a Pitch or Client Meeting
Greenville, SC
09/27/2018

A Tale of Two CRM Systems
New York City
07/19/2018

Competitive Intelligence in the Modern Law Firm – Client Intelligence: Using CI for Smart Business Development
New York City
09/27/2018

CRM Strategy for Legal Marketers
The Business Development Institute – MarTech Certification Program
06/21/2018

Secrets of CRM Success – How to Successfully Select and Implement a CRM System
Atlanta
05/24/2018

LMA Southeast – Pipeline to Business Development Success

10/18/2018

The Road to CRM Success: Shifting From Glorified Rolodex to Business Driver
Atlanta
03/16/2018

Pipeline to Business Development Success
Birmingham
03/20/2018

Fixing Your Firm’s Relationship with CRM
Webinar
02/13/2018

Stop “Taxing” Your CRM Users to Gain Adoption
Scottsdale
05/11/2018

From Soup to Nuts: Successful CRM Implementations
San Francisco
02/01/2018

The Road Ahead – Using Competitive Intelligence to Drive Business Development
Philadelphia
01/10/2018

CRM Evolution 2018 – Secrets of CRM Success: Going Beyond Technology to Maximize Results with People and Process
Washington DC
04/11/2018

Key Business Processes & Legal Tech Needs
Webinar
10/26/2017

The Future of CRM – and the CRM of the Future
Minneapolis
09/20/2017

The Marriage of CRM & eMarketing – A Meaningful Integration
Philadelphia
11/10/2017

Three Keys to Competitive Intelligence
Webinar
08/09/2017

The Real Questions You Should Be Asking about CRM
Webinar
07/25/2017

Successful CRM Rollout – Soup to Nuts
Chicago
09/25/2017

Marketing Technology Roundtable at ILTACON 2017!
Las Vegas
08/15/2017

Understanding and Leveraging Today’s Key Technologies
Charlotte
09/15/2017

ROI – The Only Technology Acronym That Matters
Nashville
10/13/2017

Lead Generation, Marketing Automation and Opportunity Identification
New York City
05/23/2017

ROI-The Only Technology Acronym That Matters
Las Vegas
09/08/2017

The Future of CRM and The CRM of the Future
Cary, NC
06/28/2017

My Lawyers Won’t Use CRM. Now What?
Webinar
02/23/2017

The Road Ahead: Using Competitive Intelligence to Drive Business Development
Philadelphia
03/16/2017

ROI – The Only Technology Acronym That Matters
Richmond
01/11/2017

The Road Ahead: Using Competitive Intelligence to Drive Business Development Webinar
09/28/2016

The Future of CRM and the CRM of the Future
Boston
11/15/2016

Using Competitive Intelligence to Drive Business Development
Atlanta
10/14/2016

20 Technology Tools, Tips & Trends for More Effective Marketing and Business Development
Atlanta
08/17/2016

CRM: One Size Does Not Fit All
Orlando
09/16/2016

Pipeline to Business Development Success
San Francisco
10/06/2016

Winning the eMarketing Obstacle Course
Philadelphia
07/18/2016

2016 Legal Marketing Association Annual Conference
Austin
04/13/2016

CRM Success Steps and Strategies: Bringing Business Development, Marketing and CRM Together

01/14/2016

Whats Your WOW Factor LMA NE
Hyatt Regency, United States
11/13/2015

LexisNexis Accelerate – Take The Fast Track to Business Development Success
Omni Hotel & Resorts Amelia Island Plantation, United States
10/06/2015

Applied Research & Knowledge Conference
Unnamed Venue, United States
09/29/2015

AALA Marketing Luncheon
Using Competitive Intelligence to Drive BD, United States
08/06/2015

The Road Ahead: Using Competitive Intelligence to Drive Business Development
Gallagher & Kennedy, P.A., United States
06/18/2015