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What Our Clients Say About Us…

"Amidst the challenges of the COVID-19 era, our team seamlessly transitioned to 'business in the digital world' through online webinar invitations and the increased distribution of thought leadership, thanks to the accuracy and quality of our client data in CRM. The meticulous efforts of the data stewards at ClientsFirst allowed us to not miss a beat, highlighting the value of clean data in our client communications plan. We deeply appreciate our partnership with ClientsFirst."

Director of Marketing for a large regional law firm

"I've launched CRM initiatives at many law firms over the years, and I firmly believe that CRM is just about the most challenging and thankless project in legal marketing. I always tell my clients that they'd be crazy to do this without Chris Fritch's help and guidance; she's the gold standard."

Ross Fishman, CEO Fishman Marketing, Inc.

“Chris and her team are amazing. They know everything there is to know about CRMs, ERMs and more importantly successful implementations in a law firm environment.”

 
David Bruns, Director of Client Services at Farella, Braun + Martel LLP

“Down a body during the COVID crisis and unable to interview for staff, we turned to CLIENTSFirst. We were early into our adoption of Interaction (CRM) and were overwhelmed with tickets. Their team is efficient and thorough. They got us on track!”

Beth Huffman, Director of Marketing Nelson Mullins Riley & Scarborough

“After two costly CRM failures, we worked with them to select and roll out a new system. Our experience with them was outstanding, focused and ultimately successful – and we’re thrilled with the ongoing support. We absolutely recommend them.”

Kimberly P. Hafley, Director of Marketing and Recruitment, Foster Swift Collins & Smith PC

“They shared their extensive knowledge to help us transition to a more sophisticated, robust CRM. They learned about our firm to determine what we needed, then explored solutions to find the best CRM for us. I highly recommend them to any firm looking for a CRM consultant.”

Virginia McMichael, Managing Attorney, Appellate Law Group LLC

“The CLIENTSFirst team was so easy to work with, from initial inquiry to end of project to follow-up.”

Director of Business Development & Marketing for a regional law firm

“You guys are life savers! Don’t know what I’d do without you!”

Senior Marketer at a Large, 800+ Attorney Firm

“They were an invaluable resource in employing a new technology system."

Director of Marketing for an Atlanta Law Firm

“Great depth of knowledge about the legal industry"

Director of Marketing & Business Development for a Regional Law Firm

"We couldn't have done it without them"

Marketing and Recruiting Director for a Large Regional Law Firm

CLIENTSFirst “has mastered bridging the gap between the practice of law and CRM/ communications and business development technology.”

Marketing Manager at a Regional Law Firm

“I look forward to working on more projects with them soon.”

Director of Business Development & Marketing for a regional law firm

"Have a meeting with them - it is worth your time."

Top Marketing and Business Development Professional at a National Law Firm with more than 500 Attorneys and 12 Offices

"I can say hands down that it was one of the best decisions to use the CLIENTSFirst team."

Clinton Gary, Director of Marketing, Arnall Golden Gregory LLP

“Professional, caring, certainly understanding my needs… all the ingredients for a successful relationship.”

Director of Business Development & Marketing for a regional law firm

"We would not hesitate to contact them again for help."

Marketing Manager at a Law Firm headquartered in Dallas, Texas

"One of the best consultants for law firms out there today."

Director of Marketing for a Large Southeast Regional Law Firm

"I can honestly say that this has been my best experience with a consultant/vendor EVER!!!!"

Director of Knowledge Management an Am Law 100 Firm

Client Success

We Believe in Putting Our Clients First

At CLIENTSFirst, we believe in putting the Clients First.  This philosophy underscores everything we do.  It’s more than just a philosophy or how we do business – it’s who we are. We’ve been focusing on our Clients’ success for over 10 years.

While we specialize in CRM and eMarketing for professional services firms, we have experience in working together with Clients in many industries.

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