What Our Clients Say About Us…

"Amidst the challenges of the COVID-19 era, our team seamlessly transitioned to 'business in the digital world' through online webinar invitations and the increased distribution of thought leadership, thanks to the accuracy and quality of our client data in CRM. The meticulous efforts of the data stewards at ClientsFirst allowed us to not miss a beat, highlighting the value of clean data in our client communications plan. We deeply appreciate our partnership with ClientsFirst."

"I've launched CRM initiatives at many law firms over the years, and I firmly believe that CRM is just about the most challenging and thankless project in legal marketing. I always tell my clients that they'd be crazy to do this without Chris Fritch's help and guidance; she's the gold standard."

“Chris and her team are amazing. They know everything there is to know about CRMs, ERMs and more importantly successful implementations in a law firm environment.”

“Down a body during the COVID crisis and unable to interview for staff, we turned to CLIENTSFirst. We were early into our adoption of Interaction (CRM) and were overwhelmed with tickets. Their team is efficient and thorough. They got us on track!”

“After two costly CRM failures, we worked with them to select and roll out a new system. Our experience with them was outstanding, focused and ultimately successful – and we’re thrilled with the ongoing support. We absolutely recommend them.”

“They shared their extensive knowledge to help us transition to a more sophisticated, robust CRM. They learned about our firm to determine what we needed, then explored solutions to find the best CRM for us. I highly recommend them to any firm looking for a CRM consultant.”

“The CLIENTSFirst team was so easy to work with, from initial inquiry to end of project to follow-up.”

“You guys are life savers! Don’t know what I’d do without you!”

“They were an invaluable resource in employing a new technology system."

“Great depth of knowledge about the legal industry"

"We couldn't have done it without them"

CLIENTSFirst “has mastered bridging the gap between the practice of law and CRM/ communications and business development technology.”

“I look forward to working on more projects with them soon.”

"Have a meeting with them - it is worth your time."

"I can say hands down that it was one of the best decisions to use the CLIENTSFirst team."

“Professional, caring, certainly understanding my needs… all the ingredients for a successful relationship.”

"We would not hesitate to contact them again for help."

"One of the best consultants for law firms out there today."

"I can honestly say that this has been my best experience with a consultant/vendor EVER!!!!"