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Info, Ideas, and Best Practices

Speaking Engagements

Articles

Need to Do More with Less? Focus on CRM Success

Top Five Myths about Outsourcing Marketing Technology and Data Quality Support For Professional Service Firms

Five Questions to Ask Yourself to Avoid CRM Implementation Failures

How Experience Management Supports the Buying Process

Seven Secrets for Driving CRM Adoption Success

Top 3 Things Forward Looking Firms Do Tht Typical Firms Don’t

Win Back Subscribers Through Re-Engagement

Your Firm's Lackluster Marketing Technology might Not be A Tech Problem

Redefine CRM Success

Using Your CRM For More than Just a Contact Database

12 Reports to Boost CRM Adoption and ROI

Get A Grip on Your CRM Data_ 7 Steps to Improve Data Quality

Outsourcing Marketing Technology Support to Boost Efficiency and Profits

Presentations

Why CRM Fails to Meet Expectations (And What to Do About It) - Insights from the latest Legal Industry Study

Increasing Lawyer Engagement With Marketing and BD Technology

Secrets of eMarketing Success

The Road Ahead_ Using Competitive Intelligence to Drive Business Development

Winning the eMarketing Obstacle Course

From Leads to Clients - Tactics, Tips & Technology to Convert Leads & Close Business Remotely During the COVID19 Crisis

Technology, Tools, Tips & Trends For More Effective Marketing and Business Development

Essential Technologies for Business Development

Data Quality - The Key to Success with Technology

Three Keys to Competitive Intelligence

CRM and E-Mail Marketing - Not Sexy, But Essential

Marketing and Business Development in the New Anything But Normal

Why is CRM Failing Law Firms - ON DEMAND (2)

Information, Ideas & Best Practices

CRM Communications - Themes and Branding

Benefits to Drive CRM Adoption

CRM System Reference Checking Questions

Categorizing Contacts for CRM Success

The Data Quality Domino Effect

The Next Level - Auditing Your Firms Client Intelligence and Business Intelligence

The CRM Growth Cycle

10 Tips to Maximize the Value of Marketing and Business Development Technology

Law Firm CRM with Chris Fritsch_ G2BS Podcast Episode 10

7 Success Tips for Small and Mid-Sized Firms

Circle of Law_ Content Marketing Best Practices

10 Reasons Your Law Firm Needs a CRM System

Data Steward Cost Comparison Infographic

2024 CLIENTSFirst Consulting CRM Success Survey (1)

Case Studies

Benesch - A Business Development Intelligence Success Story

Bradley - A CRM, Data Quality & eMarketing Success Story

Orba - A CRM Success Story

James Moore - Navigating the Path to a Successful CRM

News & Media

CLIENSFirst Consulting Achieves WBENC Certification

CLIENTSFirst Consulting Releases New Epic CRM Fails Website

Atlanta Business Radio with Chris Fritsch on CRM

Chris Fritsch Named Marketing & BD Thought Leader in JD Supra 2018 Readers Choice Awards

Chris Fritsch, JD of CLIENTSFirst Consulting Inducted as Fellow of the College of Law Practice Management

2022 National Law Review Go-To Thought Leadership Award

Chris Fritsch joins Jared Correia on his podcast the Non-Eventcast

CRM Success Survey Thumbnail

Videos

Why Pipelines Are Important

Setting Up a Business Development Pipeline

From Leads to Clients - Tactics, Tips & Technology to Convert Leads and Close Business Remotely During the COVID19 Crisis

The Road to Recovery Techniques and Technology to Transform Business Development

ROI - The Only Technology Acronym that Matters

the Cost of Bad Data with Chris Fritsch

Why CRM Fails to Meet Expectations (and What to Do About It) - Insights From the Latest Legal Industry Study

Epic CRM Fails Part 1_ Epic Fails and How to Avoid Them Part 1

Data Quality Best Practices for Law Firm CRMs - Podcast with Dave Whiteside

Secrets of CRM Success Webinar Series - Session 1_ Defining and Measuring Law Firm CRM Success

How To Evaluate Your Data

The Circle of Law_ Content Marketing Strategies for Small and Mid-Size Firms

Outsourcing for Small and Mid-Sized Law Firms

Data Management Strategies for Small and Mid-Size Law Firms

Fixing Bad Data

The Importance of Tracking Alumni Relations Data

How To Avoid CRM Implementation Challenges

6 Elements of CRM Success

The Four P's of CRM

The Basics of CRM Success Part 1

Alumni Data Management Strategies_ The Dangers of Disconnected Data

CRM as a Strategy

Effective Marketing Strategies for Small and Mid-Size Firms Part 2

Effective Marketing Strategies for Small and Mid-Size Firms Part 3

How to Build a Successful Alumni Relations Program

Picking the Right Email Marketing Tool

What is Enterprise Relationship Management & How Do We Use It

The Basics of CRM Success Part 2

How to Effectively Use Marketing Technology in 2023 and Beyond Part 2

Letting Lawyers be Lawyers

Experience Management Masterclass Part 1

How the Legal Industry Can Use Artificial Intelligence In Marketing

LMA Mid-West Michigan_ Choosing the Right CRM For Your Law Firm

Experience Management Do's & Don'ts

Swiss Army CRM What Should CRM Do For You

Improving Your Data Management Practices

Four Experience Management Trends

Experience Management Masterclass Part 2

Bridging the Gap MarTech and Content Marketing

How Are Law Firms Already Using Artificial Intelligence

Email Marketing and Artificial Intelligence Best Practices for Law Firms

Can Law Firms Use Artificial Intelligence for Marketing

How Smaller and Mid-Size Law Firms Can Use Artificial Intelligence

Does Your Firm Need Marketing Animation

Best Practices for Using Artificial Intelligence in Legal Marketing

Why is CRM Failing Law Firms - ON DEMAND

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