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Articles

The Data Quality Domino Effect

The Data Quality Domino Effect

By / October 21, 2020
Incentives to Inspire CRM Success

Incentives to Inspire CRM Success

By / October 16, 2020
Marketing and Business Development Success in TheNewNormal

Marketing and Business Development Success in TheNewNormal

By / September 14, 2020
Why Having the Right Data at the Right Time Is Paramount to Corporate Legal’s New Normal

Why Having the Right Data at the Right Time Is Paramount to Corporate Legal’s New Normal

By / September 7, 2020
Cleaning Up Your CRM Data – Ideas to Get You Started

Cleaning Up Your CRM Data – Ideas to Get You Started

By / September 7, 2020
The Merger of eMarketing & CRM – A Meaningful Integration

The Merger of eMarketing & CRM – A Meaningful Integration

By / August 24, 2020
Top Tips for Effective eMarketing & List Management

Top Tips for Effective eMarketing & List Management

By / August 10, 2020
Moving Beyond Technology: CRM As A Strategy

Moving Beyond Technology: CRM As A Strategy

By / January 22, 2020
Three Law Firms Tackle Data Quality – LTN

Three Law Firms Tackle Data Quality – LTN

By / December 28, 2019
Which Comes First – CRM or ERM

Which Comes First – CRM or ERM

By / December 25, 2019
10 CRM Mistakes and How You Can Avoid Making Them

10 CRM Mistakes and How You Can Avoid Making Them

By / December 21, 2019
Getting Engaged – Enticing Lawyers to Commit to Marketing Technology Remove the Part 2 blog post

Getting Engaged – Enticing Lawyers to Commit to Marketing Technology Remove the Part 2 blog post

By / December 19, 2019
Get Smart: The Future of CRM and the CRM of the Future

Get Smart: The Future of CRM and the CRM of the Future

By / December 19, 2019
Legal IT Insider 2019 in association with Peppermint Technology

Legal IT Insider 2019 in association with Peppermint Technology

By / December 19, 2019
Client Relationship Management – 10-11 Blue Hen News

Client Relationship Management – 10-11 Blue Hen News

By / December 18, 2019
Law Firm Business Development Forecast: Looking Brighter

Law Firm Business Development Forecast: Looking Brighter

By / December 18, 2019
Which Comes First, The CRM or The ERM?

Which Comes First, The CRM or The ERM?

By / December 18, 2019
Why Your Firm Should Be Concerned About the New CASL Changes Effective 7-1-2017

Why Your Firm Should Be Concerned About the New CASL Changes Effective 7-1-2017

By / December 17, 2019
Tech’s Role in Reducing Law Firm Marketing Spend

Tech’s Role in Reducing Law Firm Marketing Spend

By / December 16, 2019
7 Realities of CRM Success

7 Realities of CRM Success

By / December 15, 2019
Is CRM a Dying Resource or Is There a Place for it?

Is CRM a Dying Resource or Is There a Place for it?

By / December 13, 2019
How Thought Leadership Complements Account-based Selling Strategies in Law Firms

How Thought Leadership Complements Account-based Selling Strategies in Law Firms

By / December 12, 2019
10 Things Professionals Must Know

10 Things Professionals Must Know

By / December 10, 2019
The Next Level – Auditing Your Firm’s CI and BI (Chapter 8)

The Next Level – Auditing Your Firm’s CI and BI (Chapter 8)

By / December 8, 2019
8 CRM Implementation Best Practices

8 CRM Implementation Best Practices

By / December 8, 2019
Data Quality – the Silent Killer of Your CRM System

Data Quality – the Silent Killer of Your CRM System

By / December 7, 2019
Use Your Law Firm’s CRM To Improve Client Experience and Grow Business

Use Your Law Firm’s CRM To Improve Client Experience and Grow Business

By / December 7, 2019
Competitive Intelligence – Spy Games or Market Research

Competitive Intelligence – Spy Games or Market Research

By / December 6, 2019
Directions in Data Quality

Directions in Data Quality

By / December 5, 2019
Getting Smart About Competitive Intelligence

Getting Smart About Competitive Intelligence

By / December 4, 2019
The Power of Intelligence in the Business of Law

The Power of Intelligence in the Business of Law

By / December 2, 2019
Delivering Real Returns on CRM Deployments

Delivering Real Returns on CRM Deployments

By / June 12, 2019
10 Success Tips for Managing Your eMarketing Lists

10 Success Tips for Managing Your eMarketing Lists

By / May 30, 2019
Top Benefits of Outsourcing Marketing Technology Support

Top Benefits of Outsourcing Marketing Technology Support

By / March 28, 2019
The Benefits of CRM Integrations

The Benefits of CRM Integrations

By / March 4, 2019
Six Tips to Select the Right CRM System

Six Tips to Select the Right CRM System

By / September 20, 2018
Garbage In/Garbage Out – Digging Your Way Out

Garbage In/Garbage Out – Digging Your Way Out

By / August 29, 2018
CRM Success Steps and Strategies: Part 2 – Implementation and Ongoing Support and CRM Success

CRM Success Steps and Strategies: Part 2 – Implementation and Ongoing Support and CRM Success

By / August 7, 2018
Effective eMarketing – Processes & Procedures for Efficient Email Campaigns

Effective eMarketing – Processes & Procedures for Efficient Email Campaigns

By / July 12, 2018
eMarketing and CRM Systems: Can We Talk?

eMarketing and CRM Systems: Can We Talk?

By / July 11, 2018
Steps and Strategies: Part 1 – Laying the Foundation

Steps and Strategies: Part 1 – Laying the Foundation

By / June 18, 2018
Recognizing the Quiet Power of Your CRM Data

Recognizing the Quiet Power of Your CRM Data

By / May 17, 2018
Getting to the Heart of eMarketing

Getting to the Heart of eMarketing

By / May 9, 2018
How to Choose Customer Relationship Management (CRM) Software

How to Choose Customer Relationship Management (CRM) Software

By / April 6, 2018
Effective eMarketing – Processes & Procedures for Efficient Email Campaigns

Effective eMarketing – Processes & Procedures for Efficient Email Campaigns

By / April 1, 2018
GDPR Guidance: A Practical Approach to Preventing the Pain of Privacy and Anti-Spam Compliance

GDPR Guidance: A Practical Approach to Preventing the Pain of Privacy and Anti-Spam Compliance

By / February 21, 2018
Top Tips for Email Marketing Success

Top Tips for Email Marketing Success

By / February 13, 2018
Dealing with Data Quality Depression

Dealing with Data Quality Depression

By / February 2, 2018
Building Quality Data – A Sound Structure for Your CRM

Building Quality Data – A Sound Structure for Your CRM

By / January 25, 2018
A Tax Audit of Your CRM

A Tax Audit of Your CRM

By / January 25, 2018
Avoiding the Spam Trap: Spam Filter Trigger Words

Avoiding the Spam Trap: Spam Filter Trigger Words

By / January 17, 2018
Contact Management 101: 10 Top Tips for Success

Contact Management 101: 10 Top Tips for Success

By / December 4, 2017
To Succeed with CRM, Try a Bigger or Better Hammer

To Succeed with CRM, Try a Bigger or Better Hammer

By / August 31, 2017
The CRM Marathon

The CRM Marathon

By / August 4, 2017
Basics of CRM Success The Importance of Using a CRM System for Legal Marketing

Basics of CRM Success The Importance of Using a CRM System for Legal Marketing

By / June 6, 2016
Basics of CRM Success

Basics of CRM Success

By / April 12, 2016
Pipeline to Success: Firms Finally Embracing Business Development Technology

Pipeline to Success: Firms Finally Embracing Business Development Technology

By / May 20, 2015
Diving Into CRM

Diving Into CRM

By / May 14, 2014
An Apple a Day Keeps CRM Failure Away

An Apple a Day Keeps CRM Failure Away

By / March 5, 2013
Categorizing CRM Contacts – Target Practices

Categorizing CRM Contacts – Target Practices

By / June 2, 2011
The CRM Checkup

The CRM Checkup

By / July 24, 2010
Welcome to Fantasy CRM

Welcome to Fantasy CRM

By / July 14, 2010
Eat Your CRM Vegetables

Eat Your CRM Vegetables

By / July 8, 2010
Client Relationship ‘Management’

Client Relationship ‘Management’

By / December 31, 2009
CRM Success: Different Directions in Data Quality

CRM Success: Different Directions in Data Quality

By / August 15, 2008

Presentations

Why CRM Fails to Meet Expectations (and What to Do About It)-Insights from the Latest Legal Industry Study- Slides

By David Ackert Founder Ackert Inc. / Chris Fritsch Founder CLIENTSFirstConsulting

Increasing Lawyer Engagement with Marketing and BD Technology

By Chris Fritsch Founder CLIENTSFirstConsulting

Secrets of eMarketing Success

By Chris Fritsch Founder CLIENTSFirstConsulting

The Road Ahead: Using Competitive Intelligence to Drive Business Development

By Chris Fritsch Founder CLIENTSFirstConsulting

Winning the eMarketing Obstacle Course – SLIDES

By Chris Fritsch Founder CLIENTSFirstConsulting

From Leads to Clients – Tactics, Tips & Technology to Convert Leads and Close Business Remotely During the COVID-19 Crisis – Slide deck

By Chris Fritsch Founder CLIENTSFirstConsulting

ROI -The Only Technology Acronym That Matters LAWCOUNTABILITY, ALA Edition

By Chris Fritsch Founder CLIENTSFirstConsulting

Winning the eMarketing Obstacle Course – SLIDES

By Chris Fritsch Founder CLIENTSFirstConsulting

Data Quality -The Key to Success with Technology

By Chris Fritsch Founder CLIENTSFirstConsulting

Technology Tools, Tips & Trends for More Effective Marketing & Business Development

By Chris Fritsch Founder CLIENTSFirstConsulting

CRM and E-Mail Marketing – Not Sexy, But Essential

By Chris Fritsch Founder CLIENTSFirstConsulting

Is Your CRM a “Tax”? Beyond Technology: Maximizing Results with People and Process

By Chris Fritsch Founder CLIENTSFirstConsulting

Three Keys to Competitive Intelligence

By Chris Fritsch Founder CLIENTSFirstConsulting

Essential Technologies for Business Development

By Chris Fritsch Founder CLIENTSFirstConsulting
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