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Meghan Van Dalinda

As Director of Divisional Operations, Meghan Van Dalinda drives operational excellence across all business lines of CLIENTSFirst Consulting. With more than 15 years of project and client relationship management experience in legal and other industries, Meghan works closely with Clients to understand their needs and goals to deliver the highest level of client service on every project and engagement.

Since joining CLIENTSFirst in 2014, Meghan has managed the engagement lifecycle for all Clients including defining project scope and goals, overseeing quality control of all Data Quality services and Client Intelligence reporting, and managing implementation and training plans. She also oversees process and operational improvement, to ensure quality performance and superior project delivery.

Prior to joining CLIENTSFirst, Meghan was a member of the marketing team at the Lowenstein Sandler firm, where she developed expertise in CRM –including both ContactEase and InterAction– from strategic planning and system rollout through implementation and ongoing maintenance.

Meghan began her career in the pharmaceuticals industry and other service industries, where she developed and executed B2B and B2C marketing plans involving traditional and digital media, business development proposals and tradeshows.

Meghan serves Clients and manages her teams from her home base in New Jersey, in proximity to New York City.

More From Meghan

Ten Tips to Prevent Email Blacklisting

Posted by and on Category Data Privacy Data Quality eMarketing
Bad data has many negative and costly effects, but one of the most serious is being blacklisted. Email blacklisting can cause an organization’s communications to be blocked and made undeliverable, essentially branding the organization as a spammer and shutting down its ability to communicate with clients and other contacts. The effects of blacklisting can be long-lasting, time-consuming and quite expensive to fix. How Email Blacklisting Happens There are many ways an organization or IP address can be blacklisted. Some email applications have a spam button that can be clicked if a user considers an email to be spam. If email recipients click the button, some Internet Service Providers (ISPs) may conclude that

Building Quality Data – A Sound Structure for Your CRM

Posted by and on Category Articles CRM Data Quality
The quality of the data in your CRM is essential to maintaining a strong CRM system. Just like the foundation of a building, when building out your CRM system, a solid data structure is essential. Additionally, once your system structure is complete, its integrity needs to be maintained. Good data quality is the key to getting results and return on the substantial investment in your CRM system. Sound CRM data helps to maximize productivity, enhance communications and expand your client base. Structural Issues But building and maintaining good CRM data quality can be challenging. Just like a little bit of mold in a building, bad data can quickly overrun your CRM. Normal business events often

To Succeed with CRM, Try a Bigger or Better Hammer

Posted by and on Category Articles CRM
The Evolution of (X)RM To succeed with CRM, it\'s helpful first to have some background. Law firm business development is all about relationships. So it is not surprising that there has been a continual and ongoing search for technology and tools to assist firms in discovering and leveraging these crucial relationships. For over a decade, the relationship technology tool of choice for law firms was CRM (Client Relationship Management). A large number of firms attempted to deploy these systems to enhance client communication and service and gain relationship intelligence. But time has shown that it can be challenging to succeed with CRM. In fact, research indicates that over 70% of CRM implementations
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