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Is Marketing Automation Right for Your Law Firm?


Marketing automation has been buzzing around in the corporate world, and several firms are caught in the whirlwind, wondering if it’s the right move for them. While giants like Marketo and Eloqua introduced this concept, its widespread talk has led many businesses to believe it’s a necessity for their marketing playbook. But is it? Chris Fritsch explores more in this blog post and accompanying video.

Understanding Marketing Automation

At its core, marketing automation is about deploying thousands of pieces of content in a systematically timed fashion to carefully curated mailing lists. The goal? Efficient and timely communication that appeals directly to the recipient.

However, this doesn’t automatically mean it’s a fit for every business model. The concept of sending out mass content may sound daunting, especially for firms who deal with more niche audiences.

How Firms Can Harness Marketing Automation

Contrary to some misconceptions, even if a firm doesn’t need vast email campaigns, marketing automation can still be an asset. Here’s how:

  1. Event Management: Firms can automate invites, seamlessly tracking RSVPs.
  2. Targeted Messaging: By breaking down larger mailing lists into more specific subgroups, firms can experiment with varied messaging strategies to determine the most effective approach.
  3. Cost-effective Solutions: Remember, you don’t need to splash out on big-brand software if you’re only going to use a fraction of its capabilities. Several tools, like HubSpot, Vuture and Concep, provide the essential features of marketing automation without the hefty price tag.

Integration is Key

One major aspect businesses should consider is integration. To steer clear from the pitfalls of data silos, it’s imperative that whatever tools or software you choose can seamlessly integrate, giving you a centralized hub for your data. Maintained and updated by a dedicated team of data stewards, this ensures data accuracy and efficiency.

Do You Need Marketing Automation?

Chris Fritsch delves deeper into this topic in this video, exploring the nuances of marketing automation and how firms can leverage it in their communication strategies. So, before you jump onto the marketing automation bandwagon, take a moment to understand its implications for your firm and how you can make it work for you.

If you need help starting a data cleaning project or with a current one, CLIENTSFirst can help. For more than a decade, the team at CLIENTSFirst Consulting has been helping professional services firms and other organizations successfully select and implement CRM and eMarketing systems and improve Data quality to maximize value, adoption and return on investment. If you need help achieving CRM Success, please contact us at 404-249-9914 or

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