Search Our Resources CRM Data Quality eMarketing Client IntelligenceCRM Articles: Cleaning Up Your CRM Data – Ideas to Get You Started ILTA Blog CRM REPORT Legal IT Insider 2019 in association with Peppermint Technology Top Benefits for Outsourcing Marketing Technology Support Delivering Real Returns On CRM Deployments When Attorneys Ask, “What’s In It (CRM) For Me?” The Top 10 Challenges to CRM Success and How to Avoid Them The Benefits of CRM Integrations Garbage In/Garbage Out – Digging Your Way Out eMarketing and CRM Systems: Can We Talk? CRM Success Steps and Strategies: Part 2 – Implementation and Ongoing Support Thomson Reuters – Global Strategic Alliances FOREFRONT CRM Success Steps and Strategies: Part 1 – Laying the Foundation Thomson Reuters – Global Strategic Alliances FOREFRONT Recognizing the Quiet Power of Your CRM Data How to Choose Customer Relationship Management (CRM) Software from CMS Wire Six Tips to Select the Right CRM 8 CRM Implementation Best Practices from CIO A Tax Audit of Your CRM from Legal Sales and Services Organization Inc. (LSSO) Use Your Law Firm’s CRM To Improve Client Experience and Grow Business from JD Supra Perspectives Contact Management 101: 10 Top Tips for Success To Succeed with CRM, Try Using a Bigger or Better Hammer Which Comes First, The CRM or The ERM? The CRM Marathon Get Smart: The Future of CRM and the CRM of the Future ILTA Marketing and Business Development Whitepaper Law Firm Business Development Forecast: Looking Brighter from Thomson Reuters – Practice Innovations Building Quality Data: A Sound Structure for Your CRM 7 Realities of CRM Success How Thought Leadership Complements Account-based Selling Strategies in Law Firms from The National Law Review Tech’s Role in Reducing Law Firm Marketing Spend from LegalTech News Basics of CRM Success The Importance of Using a CRM System for Legal Marketing by Gina F. Rubel, Esq. for Lawyernomics by AVVO Is CRM a Dying Resource or Is There a Place for it? CRM Success Steps & Strategies Pipeline to Success – Practice Innovations 2015 Pipeline to Success – Law Firms Finally Embracing CRM for Business Development Tracking 10 CRM Mistakes and How You Can Avoid Making Them Categorizing CRM Contacts Client Relationship Management – 10-11 Blue Hen News Which Comes First – CRM or ERM Eat Your CRM Vegetables The CRM Checkup Welcome to Fantasy CRM Data Quality Articles: The Data Quality Domino Effect Cleaning Up Your CRM Data – Ideas to Get You Started ILTA Blog Top Benefits of Outsourcing Marketing Technology Support Garbage In/Garbage Out – Digging Your Way Out Data Quality – the Silent Killer of Your CRM System by Dave Whiteside for Simpleview CRM Building Quality Data: A Sound Structure for Your CRM Three Law Firms Tackle Data Quality – LTN Directions in Data Quality Dealing with Data Quality Depression eMarketing Articles: Getting Engaged – Enticing Lawyers to Commit to Marketing Technology LMA Strategies 10 Success Tips for Managing Your eMarketing Lists Top Benefits of Outsourcing Marketing Technology Support Effective eMarketing – Processes & Procedures for Efficient Email Campaigns Thomson Reuters Elite Forefront eMarketing and CRM Systems: Can We Talk? Getting to the Heart of eMarketing Effective eMarketing – Processes & Procedures for Efficient Email Campaigns GDPR Guidance: A Practical Approach to Preventing the Pain of Privacy and Anti-Spam Compliance Avoiding the Spam Trap: Spam Filter Trigger Words Top Tips for eMail Marketing Success Why Your Firm Should Be Concerned About the New CASL Changes Effective 7-1-2017Client Intelligence Articles: The Next Level – Auditing Your Firm’s CI and BI (Chapter 8) from Ark Group’s The ABCs: Integrating artificial, business and competitive intelligence in the modern law firm The Power of Intelligence in the Business of Law from ABA Law Practice Today Getting Smart About Competitive Intelligence 10 Things Professionals Must Know Competitive Intelligence – Spy Games or Market – LI