CRM Articles:
ILTA Blog
Legal IT Insider 2019 in association with Peppermint Technology
When Attorneys Ask, “What’s In It (CRM) For Me?”
The Top 10 Challenges to CRM Success and How to Avoid Them
The Benefits of CRM Integrations
Garbage In/Garbage Out – Digging Your Way Out
eMarketing and CRM Systems: Can We Talk?
CRM Success Steps and Strategies: Part 2 – Implementation and Ongoing Support
Thomson Reuters – Global Strategic Alliances FOREFRONT
CRM Success Steps and Strategies: Part 1 – Laying the Foundation
Thomson Reuters – Global Strategic Alliances FOREFRONT
Recognizing the Quiet Power of Your CRM Data
How to Choose Customer Relationship Management (CRM) Software
from CMS Wire
Six Tips to Select the Right CRM
8 CRM Implementation Best Practices
from CIO
from Legal Sales and Services Organization Inc. (LSSO)
Use Your Law Firm’s CRM To Improve Client Experience and Grow Business
from JD Supra Perspectives
Contact Management 101: 10 Top Tips for Success
To Succeed with CRM, Try Using a Bigger or Better Hammer
Which Comes First, The CRM or The ERM?
Get Smart: The Future of CRM and the CRM of the Future
ILTA Marketing and Business Development Whitepaper
Law Firm Business Development Forecast: Looking Brighter
from Thomson Reuters – Practice Innovations
Building Quality Data: A Sound Structure for Your CRM
How Thought Leadership Complements Account-based Selling Strategies in Law Firms
from The National Law Review
Tech’s Role in Reducing Law Firm Marketing Spend
from LegalTech News
The Importance of Using a CRM System for Legal Marketing
by Gina F. Rubel, Esq. for Lawyernomics by AVVO
Is CRM a Dying Resource or Is There a Place for it?
CRM Success Steps & Strategies
Pipeline to Success – Law Firms Finally Embracing CRM for Business Development Tracking
10 CRM Mistakes and How You Can Avoid Making Them
Client Relationship Management – 10-11 Blue Hen News
Data Quality Articles:
The Data Quality Domino Effect
Cleaning Up Your CRM Data – Ideas to Get You Started
ILTA Blog
Top Benefits of Outsourcing Marketing Technology Support
Garbage In/Garbage Out – Digging Your Way Out
Data Quality – the Silent Killer of Your CRM System
by Dave Whiteside for Simpleview CRM
Building Quality Data: A Sound Structure for Your CRM
eMarketing Articles:
Getting Engaged – Enticing Lawyers to Commit to Marketing Technology
LMA Strategies
10 Success Tips for Managing Your eMarketing Lists
Top Benefits of Outsourcing Marketing Technology Support
Effective eMarketing – Processes & Procedures for Efficient Email Campaigns
Thomson Reuters Elite Forefront
eMarketing and CRM Systems: Can We Talk?
Getting to the Heart of eMarketing
Effective eMarketing – Processes & Procedures for Efficient Email Campaigns
GDPR Guidance: A Practical Approach to Preventing the Pain of Privacy
and Anti-Spam Compliance
Avoiding the Spam Trap: Spam Filter Trigger Words
Top Tips for eMail Marketing Success
Why Your Firm Should Be Concerned About the New CASL Changes Effective 7-1-2017
Client Intelligence Articles:
The Next Level – Auditing Your Firm’s CI and BI (Chapter 8)
from Ark Group’s The ABCs: Integrating artificial, business and competitive intelligence in the modern law firm
The Power of Intelligence in the Business of Law
from ABA Law Practice Today
Getting Smart About Competitive Intelligence