Achieving CRM Success – What Will It Cost?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 30, 2010
Category CRM We are fortunate to have a number of knowledgeable CRM providers with specific professional services industry expertise. All the companies understand both the profession and the business of law and have excellent products and technology created and customized specifically to...
Crafting Your Personal Value Proposition
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 27, 2010
Category Uncategorized Sometimes called an ‘elevator pitch,’ your Personal Value Proposition, or PVP, should summarize and synthesize the value you provide to Clients and potential Clients. Without providing value, business development can be challenging - and will be based mainly on hope...
Achieving CRM Success – What Is Essential
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 21, 2010
Category CRM Once you have finished with your internal needs assessment, you are ready to consider solutions. One of the CRM ‘must haves’ for law firms is seamless CRM integration with Outlook. Let’s face it, attorneys are busy. These people are balancing...
Welcome to Growing Relationships
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 21, 2010
Category Uncategorized Welcome to Growing Relationships, a blog on Client Relationship Management – or CRM – Success from Chris Fritsch at ClientsFirst Consulting. At ClientsFirst, everything we do focuses on relationships - including this blog, which is dedicated to Growing Relationships through...
Putting the ‘Be’ in B.D
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
December 18, 2009
Category Uncategorized Despite what many lawyers believe – or have been led to believe, business development is not an art. It’s a learnable, repeatable business process. Ultimately, if you simply focus on putting the Clients first and helping them to succeed, it...
ValueSelling
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
January 1, 2007
Category Uncategorized Great salespeople are in the customer success business, and a sale is just the pleasant byproduct of helping your clients succeed. This is great news for attorneys who bristle at the thought of ‘selling.’ It’s also one of the core...