Chris Fritsch

Chris Fritsch J.D. is the founder & President of CLIENTSFirst Consulting.

Contact Chris:

P. 404.249.9914

E: CF@ClientsFirstConsulting.com

W: CLIENTSFirstConsulting.com

B: CRMSuccess.net

T: @CRMSuccess

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Connect with Chris on LinkedIn

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As a CRM Success and Business Development Technology Consultant, Chris Fritsch works together with leading professional services firms across the country to help them select and implement the right Client Relationship Management and eMarketing solutions to support their marketing and business development efforts and maximize value and return on investment.

Chris frequently writes and speaks on legal marketing, technology and business development topics including CRM, email marketing, data quality and competitive intelligence. She is also the author of a leading CRM blog at CRMSuccess.net.

For her contributions to thought leadership in the industry, she was named among the top 10 Marketing and Business Development thought leaders in the JD Supra Readers’ Choice Awards and was named as a Go-To Thought Leader by the National Law Review.

In recognition of her achievements as a consultant and business contributions to the legal profession, Chris was inducted as a Fellow of the College of Law Practice Management in 2017.

Before founding ClientsFirst Consulting in 2007 Chris was a top sales professional and leader. She also worked as a business developer and an in-house Legal Technologist for an Am Law 50 law firm based in Atlanta.

Chris received her law degree from Emory University School of Law in Atlanta, GA, where she served as Managing Editor of the Emory International Law Review, as well as student and faculty technology consultant.

Before venturing into Law, Technology and business development, Chris owned and operated a chain of restaurants in Jacksonville, Florida.

More From Chris

Get Off the Beaten Path: Three Ways Outsourcing Can Help Firms Achieve CRM & Data Quality Success

Posted by on April 25, 2024 Category CRM Success Data Quality Outsourcing crm, CRM Data Quality, Data steward, Marketing technology support, outsourcing,
Normally, the path most traveled is thought to be the better road as it represents the path that leads to achieving goals and success while the less traveled path leads to stressful processes and unknowns.  But for firms trying to achieve CRM success, the “beaten path” involves investing tens of thousands of dollars into the latest and greatest technology and hiring internal Data Stewards to maintain the data flowing into the system. This can take up a significant number of firm resources and there is no guarantee that CRM Success will be achieved. Let\'s face it, the traditional approach to CRM and Data Quality Success often leads to more headaches and challenges
Read More

Top Tips for Effective eMarketing & List Management for Accounting Firms

Posted by on April 18, 2024 Category Accounting Firms Articles Email Marketing eMarketing Accounting Firms, email marketing, eMarketing, List management,
Being able to effectively communicate with clients and contacts over email has become a priority for many firms – especially now that in-person live meetings and events are starting to make a comeback. As a result, it’s more important than ever to focus on processes and technology for effective list management and email communication. Oversaturation On average, 347.3 billion emails are sent daily. That means the clients in your email marketing system are drowning in a deluge of marketing communications and being inundated with invitations to webinars, virtual meetings and events. It won’t take long for them to escape by hitting the ‘unsubscribe all’ button - so it’s essential for accounting firms
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Three Red Flags That Suggest Your CRM Data Has Gone Bad—And What to Do About It

Posted by on April 17, 2024 Category Data Quality Success Training Bad Data, CRM adoption, CRM Contact Data, CRM data, pipeline,
Within the past few months, we have heard a lot about ‘red flags’ which are essentially behaviors or indicators that raise concerns about the health of a relationship. Whether your partner chews with their mouth open, or you are in a dysfunctional workplace environment, we can encounter a lot of red flags in our daily lives. However, just as a person or workplace can have unfavorable qualities, your CRM can give off red flags, signifying that the data within your system is flawed and needs a cleanup. Three Warning Signs Your CRM Data Has Gone Bad At its core, CRM systems rely on large amounts of data that help professionals build strong
Read More
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