Law firms often have buckets of issues that are particularly ‘pointed’ and for which there may simply never be a substitute for the trusty (or some might argue rusty) old CRM hammer. These types of issues come in many varieties,…
As firms have grown, the level of sophistication of their approaches to business development has been growing as well. More than ever, firms of all sizes are experimenting with things like business development coaching or training, Client teams, alumni programs,…
Successfully selecting – and deploying – a CRM system requires separating the ‘must have’ functionality from the ‘bells and whistles.’ When evaluating systems and providers, it can be helpful to keep in mind that bells and whistles can be essential……
