Categories are frequently used to break your CRM database into more manageable groups or classifications or to target or segment your contacts. There are many reasons – and variety of ways – to categorize your CRM contacts:
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One of the most frequently used categories is ‘clients’.
Whether you are rolling out a new CRM system or trying to enhance the adoption or participation with your current system, effective CRM communications is key. At most firms, you’ve really got to talk it up.
Drip… drip… drip… That little drop of water trickling down the sink drain often seems pretty insignificant. But over time, those small drips add up. In fact, one drip per second is actually 86,400 drips in a day. In a year,
When people who are tasked with responsibilities for CRM systems are asked to define success, many words come to mind – words like challenging, demanding, difficult, stressful, time-consuming… painful, impossible, unattainable… changing jobs, retiring, quitting, outa here… It can be enough to have you contemplating the view from the ledge in your office.
The goals of outsourcing include improving efficiency, reducing costs and gaining a competitive advantage. As a result, it shouldn’t be too surprising that law firms have been experimenting with outsourcing for decades, according to some sources,
A recent article in the ABA Journal proclaimed, “Boom years for law firms were an aberration.” The article quotes information from a 2013 Client Advisory report from Hildebrandt Consulting and Citi Private Bank which predicts that the double-digit rate increases that occurred from 2001 to 2007 are over.