CALL US:  404-249-9914
Open/Close Menu

Yearly Archives: 2018

Atlanta Business Radio with Chris Fritsch on CRM

Chris Fritsch, President of CLIENTSFirst Consulting, shares tips and best practices for succeeding with CRM and contact data management, in this 2018 interview on Atlanta Business Radio.

Read More
CRM selection

Six Tips to Select the Right CRM System

Research estimates that up to 63% of CRM systems fail to meet expectations – and a failed CRM implementation can be extremely costly, not just in terms of the financial expense, but also because of the costs in lost time – and credibility. Even more impactful: you don’t often get a second chance at CRM success. This means that it’s critical to select the right CRM system.

The good news is, CRM success is possible. If you simply follow a few critical steps before and during the CRM selection process, you can ensure that you select a system that will help you achieve your organization’s goals,

Read More
CRM selection

Six Tips to Select the Right CRM System

Research estimates that up to 63% of CRM systems fail to meet expectations – and a failed CRM implementation can be extremely costly, not just in terms of the financial expense, but also because of the costs in lost time – and credibility. Even more impactful: you don’t often get a second chance at CRM success. This means that it’s critical to select the right CRM system.

The good news is, CRM success is possible. If you simply follow a few critical steps before and during the CRM selection process, you can ensure that you select a system that will help you achieve your organization’s goals,

Read More
CRM Data Quality

Garbage In/Garbage Out – Digging Your Way Out

Since it was first coined in the world of computer science in the 1950s, the phrase “garbage in, garbage out” has been a popular metaphor for flawed, or nonsense data input that produces flawed or nonsense output, aka “garbage.”

For those of us who are old enough to remember when the term was thrown around by computer salespeople or a firm’s resident technology geek, you may also recall what data management was like before before the days of Windows or Mac OS X. Picture black screens filled with green or orange text and a flashing cursor, and typing in pages of commands,

Read More
CRM Data Quality

Garbage In/Garbage Out – Digging Your Way Out

Since it was first coined in the world of computer science in the 1950s, the phrase “garbage in, garbage out” has been a popular metaphor for flawed, or nonsense data input that produces flawed or nonsense output, aka “garbage.”

For those of us who are old enough to remember when the term was thrown around by computer salespeople or a firm’s resident technology geek, you may also recall what data management was like before before the days of Windows or Mac OS X. Picture black screens filled with green or orange text and a flashing cursor, and typing in pages of commands,

Read More
holiday mailing emarketing CRM

The Season for Holiday Joy Starts Now

At the risk of sounding like a bunch of Scrooges, we’re going to bring up the annual project that almost all law firm marketers have to deal with – and pretty much any of them dread: The Annual Holiday Mailing Project.

Whether your firm does them electronically or with paper cards (or if you are at one of the really lucky firms, both), so many things go into this annual effort that is ideally aimed at strengthening Client relationships: from decisions around the format to the design, to the artwork and/or animation, to gift or not to gift,

Read More

Benesch – A Business Development Intelligence Success Story

ABOUT BENESCH

Benesch is a business law firm with offices in Cleveland, Columbus, Chicago, Hackensack, Indianapolis, Shanghai and Wilmington. The firm serves national and international clients that include public and private, middle market and emerging companies as well as private equity funds, entrepreneurs, not-for-profit organizations, trusts and estates.

The firm will celebrate its 80th anniversary in 2018 and continues to expand geographically and grow steadily. Since the beginning of 2015, the firm has welcomed over 75 new attorneys, increased the number of attorneys firm wide to 191 and opened a new office in Chicago. The strategic addition of these attorneys and offices is another step in executing the firm’s growth plan and goal to continuously enhance the service provided to clients.

Read More

ORBA – A CRM Success Story

ABOUT ORBA

Ostrow Reisin Berk & Abrams, Ltd. (ORBA) is a full-service accounting, tax and consulting firm dedicated to helping clients reach their goals and achieve success. Based in Chicago, ORBA was founded in 1977 and has grown to more than 135 employees over the past 40 years.

ORBA serves clients in a variety of industries, providing audit, consulting and tax services to privately held companies, not-for-profit organizations and high net worth individuals.

ORBA delivers their services with a holistic understanding of accounting, tax, financial and broader challenges, along with a passionate,

Read More
eMarketing and CRM

eMarketing and CRM Systems: Can We Talk?

More often than not, when firms first embark on implementing CRM, their primary motivation is to be able to have centralized mailing lists so they can send their clients and prospects newsletters, other thought leadership pieces and/or event invitations. Significant effort and expense goes into choosing and implementing the right CRM system, but meanwhile the delivery system – the eMarketing system – frequently gets the short end of the resource stick.

Firms often skimp on eMarketing to make up for the cost of CRM and choose less expensive options that will not integrate with their CRM system.

Read More
eMarketing and CRM

eMarketing and CRM Systems: Can We Talk?

More often than not, when firms first embark on implementing CRM, their primary motivation is to be able to have centralized mailing lists so they can send their clients and prospects newsletters, other thought leadership pieces and/or event invitations. Significant effort and expense goes into choosing and implementing the right CRM system, but meanwhile the delivery system – the eMarketing system – frequently gets the short end of the resource stick.

Firms often skimp on eMarketing to make up for the cost of CRM and choose less expensive options that will not integrate with their CRM system.

Read More

Bradley – A CRM, Data Quality & eMarketing Success Story

ABOUT BRADLEY

Bradley

Bradley has more than 500 attorneys and nine U.S. offices in Alabama, Florida, Mississippi, North Carolina, Tennessee, Texas and the District of Columbia, providing an extensive geographic base from which to represent regional, national and international clients.

The firm’s attorneys serve as national coordinating counsel, regional counsel and statewide counsel for clients in various industries. Attorneys and staff combine legal experience and knowledge with sophisticated understanding of industries to work side by side with clients and come up with practical, strategic solutions specifically tailored to their businesses and operations.

SITUATION

Bradley had attempted two previous CRM implementations without success.

Read More

Congratulations to Bradley on Their 2018 LMA Your Honor Awards!

“Bradley Connect” CRM takes 1st Place in the Technology Management: Software and Platforms category and Honorable Mention in the Technology Management: Applications and Innovative Use of Technology category.

CLIENTSFirst is thrilled to announce that our Client Bradley has won two awards in the Legal Marketing Association’s 2018 Your Honor Awards. Bradley’s new CRM, “Bradley Connect” won 1st Place in the Technology Management: Software and Platforms category and Honorable Mention in the Technology Management: Applications and Innovative Use of Technology category. Both awards are attributed to the firm’s new CRM, branded “Bradley Connect,” which has succeeded on several levels when past CRM efforts at the firm had failed.

Read More
CRM

Recognizing the Quiet Power of Your CRM Data

by Julie Amos, Chief Strategy Officer and Chris Fritsch, Client Success Consultant

Marketing departments today often spend a great deal of their time focusing on things that involve strategies and planning. To support these critical activities, they have built up and aligned key staff and resources. This is completely understandable given the pressure they are under to deliver results and value. While the pressure has always been significant, in recent years, with competition at unimaginable levels, it has intensified significantly.

However, it may actually surprise many marketers to discover that one of the most important tools to help their firms deliver value and develop business isn’t a strategic or planning initiative.

Read More
CRM

Recognizing the Quiet Power of Your CRM Data

Marketing departments today often spend a great deal of their time focusing on things that involve strategies and planning. To support these critical activities, they have built up and aligned key staff and resources. This is completely understandable given the pressure they are under to deliver results and value. While the pressure has always been significant, in recent years, with competition at unimaginable levels, it has intensified significantly.

However, it may actually surprise many marketers to discover that one of the most important tools to help their firms deliver value and develop business isn’t a strategic or planning initiative.

Read More

Getting to the Heart of eMarketing

– by Julie Amos, Chief Strategy Officer

Recently, legal marketing professionals from around the globe gathered in New Orleans for the 2018 Legal Marketing Association Annual Conference. One breakout session titled, “Humanity Isn’t a Trend – It’s the Key to Digital Marketing and Branding Success,” presented by Terry Isner, CEO at Jaffe, was an insightful directive for legal marketers to “remember that, regardless of technology, there is always a person on the other end looking for something … most likely your lawyers’ help.”

Terry’s presentation provided a timely and targeted reminder that no matter the medium,

Read More
Older posts
© 2019 Website by: Precision Legal Marketing
Top ↑