crm
The Future of CRM and The CRM of the Future
A lot has changed in the world of CRM systems for law firms. New systems, hosting options and features spell significant change for CRM users. Chris Fritsch, CRM Success Consultant at CLIENTSFirst Consulting LLC and Jasmine Trillos-Decarie, Chief Business Development…
Stop “Taxing” Your CRM Users to Gain Adoption
Are there correlations between your CRM and paying Taxes? When we see so many organizations struggling with CRM “adoption” it creates a question: Is it possible that the users in your organization view your CRM system as a tax? Do…
The Future of CRM – and the CRM of the Future
LMASE featured speaker Christina R. Fritsch, JD of CLIENTSFirst Consulting will provide an overview of various client relationship management (CRM) system options and some of the most exciting new features that can deliver real value to firms. Chris will share…
CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions
Research suggests that up to 70 percent of CRM implementations fail to meet expectations. This not only results in a tremendous loss of money, time and resources, but also stress and anxiety for marketing professionals trying to implement the systems.…
CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions
Research suggests that up to 70 percent of CRM implementations fail to meet expectations. This not only results in a tremendous loss of money, time and resources, but also stress and anxiety for marketing professionals trying to implement the systems.…
CRM Therapy — The (Juris) Doctor Is In: Client CRM Confessions at LMASE 2019
Research suggests that up to 70 percent of CRM implementations fail to meet expectations. This not only results in a tremendous loss of money, time and resources, but also stress and anxiety for marketing professionals trying to implement the systems.…
Road to Recovery – Techniques and Technology to Transform Business Development
WebinarRoad to Recovery: Techniques & Technology to Transform Business Development Wednesday, May 27, 2020 at 12PM EDT The world has changed drastically in just a few short weeks. While we can't control the situation, what…
From Leads to Clients- Tactics, Tips & Technology to Convert Leads and Close Business Remotely During the COVID-19 Crisis
WebinarFROM LEADS TO CLIENTS - Tactics, Tips & Technology to Convert Leads and Close Business Remotely During the COVID-19 Crisis August 19, 2020 at 12PM EDT The COVID-19 pandemic has caused an unprecedented collective disruption to our financial, business, health…
Strategy and Planning for CRM in the Roaring ’20s
Law firms are demanding more from their CRM technology than ever before. While managing contacts, mailings, and events are still important, Marketing and Business Development teams are now focused on higher level goals like more efficiently and effectively serving clients…
CRM Clinic: Best Practices for Success from CRM Experts
VirtualWhen it comes to deriving value from a CRM system, law firms (and many other organizations) continue to struggle with issues such as getting buy-in, encouraging adoption, leveraging information from integrations, improving bad data and evaluating ROI. Whatever your particular…
CRM in (a) Crisis: Moving CRM From Glorified Rolodex to Growth Enabler
It was Winston Churchill who said never let a crisis go to waste. For not years but decades, organizations have been struggling with CRM. Collectively, law firms have invested millions of dollars and hours trying to get value out of…
“Ask Me Anything” About CRM: Best Practices for Data Integrity and Keeping Lawyers Engaged
Join us for this LMA Canada Roundtable on CRM! We will dive deep, discuss successes, and work through struggles with CRM experts who bring decades of experience. They will share insights on: Maintaining lawyer engagement Knowing when to shop around…
EpicCRMFails Webinar Series Part 3: CRM Adoption Fails – and How to Avoid Them
WebinarAlmost every firm using CRM and other marketing and business development software is looking for ways to increase the ROI on their technology investments. In the pursuit of success with technology, sometimes learning what NOT to do from people who…
Secrets of CRM Success Thought Leadership Series – Session 1: Defining & Measuring CRM Success
WebinarWhether you are implementing a new CRM or trying to achieve greater success with your existing system, the Secrets of CRM Success Thought Leadership Series can help you be more successful. CRM experts Chris Fritsch of CLIENTSFirst Consulting and Whit McIsaac of…
Secrets of CRM Success Thought Leadership Series – Session 2: Data Strategies to Win More Business in Professional Services
WebinarIn 2021, law, accounting and other types of professional services firms saw an increase in leveraging digital and cloud-based CRM and ERM technologies. But how can your firm embrace this change if you’re still dealing with dirty and dated data? Join…
ARK Mid-Size Law Firm Summit – Effective Marketing and Business Development Strategies for Small and Mid-Sized Law Firms
ChicagoChris Fritsch will present a program on "More with Less: Effective Marketing and Business Development Strategies for Small and Mid-Sized Law Firms" at the Ark Mid-Size Law Firm Summit in Chicago on June 14-15 with Stefanie Marrone. Chris and Stefanie…
LMASW Virtual 2022 Summer Series Part One: Best Practices for CRM and Marketing Technology Selection and Success
VirtualJoin Chris Fritsch, President and Marketing Technology Success Consultant at CLIENTSFirst Consulting, for part one of the Legal Marketing Association's Southwest Region's Virtual Summer Series on June 21 at 12pm CT on Best Practices for CRM and Marketing Technology Selection…
Effective Marketing Strategies for Small- and Mid-size Law Firms Part 2
VirtualJoin Chris Fritsch and Stefanie Marrone for part 2 of their webinar on effective marketing strategies for small- and mid-size law firms on June 23 at 12:30pm ET. In this webinar, Chris Fritsch, CRM and marketing technology strategist and consultant…
Effective Marketing Strategies for Small and Mid-Size Law Firms Part 3
WebinarJoin Chris Fritsch, Founder of CLIENTSFirst Consulting and CRM Success Consultant, and Stefanie Marrone, law firm marketer and popular Social Media Butterfly blogger, for part three of their popular marketing small- and mid-size law firm webinar series on August 10…
Chris Fritsch to Discuss Law Firm Alumni Relations Best Practices at the 2022 LMA Mid-Atlantic Regional Conference
Capital Hilton 1001 16th St, NW, DC, United StatesCLIENTSFirst Consulting Founder and CRM Success Consultant Chris Fritsch will co-present an in-person panel presentation on best practices in law firm alumni relations at the 2022 LMA Mid-Atlantic Regional Conference on October 12 at 11:45am ET in Washington, DC. Law…
