Boosting CRM Adoption in Law Firms: 10 Ways to Turn Challenges into Opportunities
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant and David Whiteside, Director, Client Growth & Success on
October 6, 2023
Category CRM CRM Systems In the dynamic world of legal services, client relationships are paramount. While Customer Relationship Management (CRM) systems promise to enhance and streamline these relationships, many law firms grapple with an ongoing challenge: ensuring their professionals actively adopt and utilize these...
10 Best Practices for Harnessing the Power of Your CRM
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 28, 2023
Category CRM Strategy Success Customer Relationship Management (CRM) systems, the cornerstone of today's businesses, have been rapidly evolving to offer powerful features and tools. With the infusion of artificial intelligence, machine learning and predictive analytics, CRMs have transformed from mere contact databases to smart...
How Poor Data Can Undermine Your CRM Strategy
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 27, 2023
Category CRM Data Quality In the world of information management, the age-old phrase “garbage in, garbage out” resonates deeply. While technology has evolved, bringing in sophisticated systems and tools, the challenge of flawed data management persists. Understanding the Issue: With the plethora of technology...
Is Outsourcing the Right Solution for Your Law Firm?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2023
Category Marketing Technology Outsourcing Smart leaders are always looking for ways to make their firms more efficient and profitable. Outsourcing some administrative functions, especially in areas involving some of technologies that support marketing and business development, can be an excellent option to improve operational efficiencies,...
Maximizing CRM Adoption in Law Firms: A Guide to Elevating Value and Engagement
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2023
Category CRM CRM Systems Customer Relationship Management (CRM) tools have long held the promise of streamlining client interactions and fostering business growth. Yet, many law firms grapple with one persistent hurdle: low CRM adoption rates among professionals. While the initial goal was to encourage...
Five Data Cleaning Tricks for a Productive Fall Season
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2023
Category Data Quality Autumn is a season of transformation and preparation. As the leaves change colors and the temperatures drop, October is a time to take a closer look at your internal practices, gearing up for the end-of-year rush. One significant area often...
Is Marketing Automation Right for Your Law Firm?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 25, 2023
Category Marketing Automation Marketing Technology Marketing automation has been buzzing around in the corporate world, and several firms are caught in the whirlwind, wondering if it's the right move for them. While giants like Marketo and Eloqua introduced this concept, its widespread talk has led...
Preparing for the Holiday Season: A Guide to Streamlining Your Holiday Mailing List
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 25, 2023
Category Data Quality Email Marketing As the holiday season approaches, there's one task that tends to loom large on the agenda of law firms: updating holiday mailing lists. Before diving into the hustle and bustle of designing holiday greetings or choosing the perfect client gift,...
Avoiding Common CRM Pitfalls: Top 10 Mistakes and How to Sidestep Them
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 22, 2023
Category CRM CRM Systems CRM systems are a fundamental aspect of modern business operations. But as with all things, there's a right way and a wrong way to implement them. Here's a succinct breakdown of ten frequent missteps companies make regarding CRM and how...
Small Actions, Big CRM Impact: Harnessing the Power of Daily Habits
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 22, 2023
Category CRM We've all grown up hearing the adage, "An apple a day keeps the doctor away." This simple piece of wisdom underscores the importance of consistent, daily habits. Interestingly, this philosophy isn’t just confined to health and wellness. When it comes...