As Professional Services Firms Struggle with Staffing, Is Outsourcing the Answer?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 23, 2022
Category Data Quality eMarketing Outsourcing As law and other professional services firms today struggle with staffing issues due to the ‘Great Resignation’ and deal with employees working from home and/or hybrid, it’s no wonder that outsourcing has been increasing almost exponentially over the last few...
Four Important Trends Impacting Small and Mid-Sized Firms
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 9, 2022
Category Business Development CRM Data Quality eMarketing Outsourcing If you are a small or mid-sized law firm, being able to quickly pivot to prepare for or adjust to trends within the legal industry can give you an advantage over larger firms. To help guide you, here are four...
Five Ways to Encourage Lawyer Participation With Your CRM System
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
July 20, 2022
Category CRM Data Quality Lawyers are busy and often resistant to change, so getting them on board with using a new or even your existing CRM system can be challenging. But if you approach your CRM efforts as a value-added benefit that will support...
Five Trends Reshaping CRM and Data Quality Management Today
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
May 26, 2022
Category CRM Data Quality eMarketing ERM Marketing Marketing Technology The past two years have brought dramatic change to every aspect of our lives, and CRM and data quality management are two areas that have seen major shifts as well. Here Chris Fritsch explores some key trends that are reshaping...
Six Tips for Selecting the Right CRM System
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 21, 2022
Category CRM Technology Before deciding on a new CRM, follow these steps to select the right CRM system that meets your requirements, enhances adoption, offers value to your users – and can provide a return on your investment. Research estimates that up to...
Do We Need a New CRM? How to Love It or Leave It
Posted by David Whiteside, Director, Client Growth & Success on
December 15, 2021
Category CRM Are you considering a new CRM? Before deciding to purchase a new system, a better and more budget-friendly option may be to update and improve your current system and better utilize what you have. You may be familiar with “Love...
CRM Success Is Within Reach – If These Three Essentials Are In Place
Posted by David Whiteside, Director, Client Growth & Success on
December 8, 2021
Category CRM If your CRM performance is uneven or failing lately, you’ll probably find deficiencies in Communications, Training or Data Quality. Regular attention and resourcing will help. Every organization strives to make their CRM deployment as smooth and painless as possible, but many...
Seven Secrets for Driving CRM Adoption Success-Part 2
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
November 17, 2021
Category CRM If you’re still struggling with CRM adoption challenges, taking a “white glove” approach can help. Customize training for the attorneys’ specific needs, and ensure they’re getting value. In our last post, we explored four essentials to help drive CRM adoption...
Seven Secrets for Driving CRM Adoption Success – Part 1
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
November 11, 2021
Category CRM Are your professionals using the CRM system? If not, it’s time for a new approach to gaining adoption. These tips can help your team see value and benefits in CRM - and may get them to use it. CRM isn’t...
