The Dirty Data Domino Effect
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
July 29, 2019
Category CRM Data Quality The Data Quality Dilemma Marketing and business development professionals spend a great deal of time carefully lining up plans to effectively communicate with key contacts. Like dominoes, we align our messages and target our audiences to achieve critical objectives; each...
Maximizing Your ROI: Strategies for Successful CRM Implementation
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
June 1, 2019
Category CRM CRM Systems The rapid and seemingly effortless arrival of a package at your doorstep, just hours after placing an order on platforms like Amazon, is a testament to the advancements in modern logistics and technology. While it's easy to take this convenience...
When Attorneys Ask, “What’s In It (CRM) For Me?”- Part 2: What They Need To Succeed
Posted by Rachel Fields, Client Success Consultant and Christina R. Fritsch JD, Founder and CRM Success Consultant on
May 15, 2019
Category CRM The team at CLIENTSFirst has helped hundreds of firms succeed with CRM. A key to that success for many firms involves getting attorneys to use the system or at least share their information. However, as mentioned in our last post,...
When Attorneys Ask, “What’s In It (CRM) For Me?” – Part 1
Posted by Rachel Fields, Client Success Consultant and Christina R. Fritsch JD, Founder and CRM Success Consultant on
May 1, 2019
Category CRM Most law firms have a CRM system, but few can say that they are actually getting return on their CRM investment. How much value it provides in a law firm depends on attorney buy-in. If your firm wants to increase...
Top Benefits of Outsourcing Marketing Technology Support – Part 2: Is Outsourcing Right for Your Firm?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
April 17, 2019
Category CRM Data Quality eMarketing Outsourcing some marketing functions, especially in areas that involve technologies to support marketing and business development, can solve a number of problems and provide important benefits for your firm and team. In our last post, Top Benefits of Outsourcing Marketing...
Top Benefits of Outsourcing Marketing Technology Support – Part 1
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
March 28, 2019
Category CRM Data Quality eMarketing Technology Firm leaders are always looking for ways to make their organizations more efficient, reduce costs improve business development effectiveness and enhance profitability. To help firms achieve all of these important goals, outsourcing marketing functions can be an excellent option –...
The Top 10 Challenges to CRM Success and How to Avoid Them – Part 2
Posted by Rachel Fields, Client Success Consultant and Christina R. Fritsch JD, Founder and CRM Success Consultant on
March 13, 2019
Category CRM In our previous post, The Top 10 Challenges to CRM Success and How to Avoid Them – Part 1, we discussed the five challenges that are most often encountered when implementing a CRM. Here are five more that we typically...
The Top 10 Challenges to CRM Success and How to Avoid Them – Part 1
Posted by Rachel Fields, Client Success Consultant and Christina R. Fritsch JD, Founder and CRM Success Consultant on
March 5, 2019
Category CRM There are a number of issues and challenges that can occur when implementing a CRM that prevent CRM Success. In fact, research from leading industry experts has suggested that up to 70% of CRM implementations may fail to meet expectations....
CLIENTSFirst Consulting Releases New #EpicCRMFails Website
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
February 26, 2019
Category News New site captures video commentaries about common problems and frustrations with CRM implementations. ATLANTA, GA, February 26, 2019 – CLIENTSFirst Consulting has launched a new website, www.EpicCRMFails.com, that is designed to help organizations succeed with CRM technology. Chris Fritsch, a CRM...
Manage CRM Expectations To Avoid Epic CRM ‘Fails’
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
February 26, 2019
Category CRM It’s no secret that CRM system implementations can be complex and often problematic – and, as a result, they often have notoriously high failure rates. In fact, research from industry experts indicates that up to 70 percent of CRM implementations...
