Atlanta Business Radio with Chris Fritsch on CRM
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
December 27, 2018
Category News Chris Fritsch, President of CLIENTSFirst Consulting, shares tips and best practices for succeeding with CRM and contact data management, in this 2018 interview on Atlanta Business Radio.
Garbage In/Garbage Out – Digging Your Way Out
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 28, 2018
Category CRM Data Quality Since it was first coined in the world of computer science in the 1950s, the phrase “garbage in, garbage out” has been a popular metaphor for flawed, or nonsense data input that produces flawed or nonsense output, aka "garbage." For...
CRM Success Steps and Strategies: Part 2 – Implementation and Ongoing Support and CRM Success
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 7, 2018
Category CRM Strategy Part 1 of this article focused on laying the foundation to achieve CRM success. Once you have assessed your needs, gained the support of your key stakeholders, and selected a CRM vendor, you are ready for Part 2, which focuses...
The Season for Holiday Joy Starts Now
Posted by David Whiteside, Director, Client Growth & Success on
August 7, 2018
Category CRM Data Quality eMarketing At the risk of sounding like a bunch of Scrooges, we’re going to bring up the annual project that almost all law firm marketers have to deal with – and pretty much any of them dread: The Annual Holiday Mailing...
Benesch – A Business Development Intelligence Success Story
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
July 24, 2018
Category Business Development Business intelligence Case Studies ABOUT BENESCH Benesch is a business law firm with offices in Cleveland, Columbus, Chicago, Hackensack, Indianapolis, Shanghai and Wilmington. The firm serves national and international clients that include public and private, middle market and emerging companies as well as private...
eMarketing and CRM Systems: Can We Talk?
Posted by Rachel Fields, Client Success Consultant on
July 10, 2018
Category CRM eMarketing GDPR More often than not, when firms first embark on implementing CRM, their primary motivation is to be able to have centralized mailing lists so they can send their clients and prospects newsletters, other thought leadership pieces and/or event invitations. Significant...
CRM Success Steps and Strategies: Part 1 – Laying the Foundation
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
June 18, 2018
Category CRM Strategy Yes, you read that title right. The words CRM and success were just used together. That’s because whether you are rolling out a new CRM system for the first time at your firm or are trying to enhance adoption of...
Congratulations to Bradley on Their 2018 LMA Your Honor Awards!
Posted by Steven Long on
May 29, 2018
Category CRM News “Bradley Connect” CRM takes 1st Place in the Technology Management: Software and Platforms category and Honorable Mention in the Technology Management: Applications and Innovative Use of Technology category. CLIENTSFirst is thrilled to announce that our Client Bradley has won two...
