The Business Development Trickle Effect
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
May 17, 2013
Category Business Development Marketing Uncategorized Drip… drip… drip… That little drop of water trickling down the sink drain often seems pretty insignificant. But over time, those small drips add up. In fact, one drip per second is actually 86,400 drips in a day. In a...
Outsourcing Options and Opportunities – Part 3: Law Firms in the Outsourcing Business?
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
March 13, 2013
Category Business Development Law Firm Outsourcing Outsourcing is defined as the contracting out of an internal business process to a third party organization and, as such, it has been a common and accepted business practice for a very long time. By that definition, could it...
CRM Success by the Numbers… It’s As Easy as 1, 2, 3
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
March 7, 2013
Category Uncategorized When people who are tasked with responsibilities for CRM systems are asked to define success, many words come to mind - words like challenging, demanding, difficult, stressful, time-consuming… painful, impossible, unattainable… changing jobs, retiring, quitting, outa here... It can be...
Outsourcing Options and Opportunities – Part 2: The Evolution of Law Firm Outsourcing
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
February 20, 2013
Category CRM Law Firm Outsourcing The goals of outsourcing include improving efficiency, reducing costs and gaining a competitive advantage. As a result, it shouldn't be too surprising that law firms have been experimenting with outsourcing for decades, according to some sources, as early as the 1960s. The...
Outsourcing Options and Opportunities – Part 1: Outsourcing Can Make Your Firm More Competitive
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
January 16, 2013
Category Business Development CRM Outsourcing A recent article in the ABA Journal proclaimed, “Boom years for law firms were an aberration.” The article quotes information from a 2013 Client Advisory report from Hildebrandt Consulting and Citi Private Bank which predicts that the double-digit rate increases that occurred...
Your CRM Journey – Part 8: Rest Stops
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
December 5, 2012
Category Uncategorized Sometimes, when you are trying diligently to get to your ultimate CRM destination, the temptation can be to really ‘put the pedal to the metal’ and try to get there as quickly as possible. The problem is that when you...
Your CRM Journey – Part 7: Points of Interest
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
October 17, 2012
Category CRM Success While focusing on your ultimate CRM destination is, of course, important, it can also be beneficial to check out the scenery along the way. In your CRM planning, recognize that you need to take a little time to smell the...
Your CRM Journey – Part 6: Your Compass
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
September 26, 2012
Category Strategy Success Uncategorized Sometimes when you are on your CRM journey, you may get turned around. You may even feel like you have lost sight of your destination. It can seem as though you’ve passed the same landmarks over and over again without...
Your CRM Journey – Part 5: Winding Roads
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 22, 2012
Category CRM You may initially think that a CRM rollout or implementation would be straightforward. So many firms have gone down this road before that you wouldn't expect to have to blaze a new trail. CRM Rollout is a Winding Road But...
Your CRM Journey – Part 4: The Map
Posted by Christina R. Fritsch JD, Founder and CRM Success Consultant on
August 9, 2012
Category CRM If you don't know where you are going, how in the world will you know when you get there? This is some sage CRM success advice. This is also the reason that for every CRM journey – from international adventures...
